Orders despatched in 2-3 working days. Free Delivery over £100 ex VAT (Mainland UK) - More Information

CUSTOMER ADVICE & INFORMATION

Hokodo, B2B Trade Credit

We’re excited to announce that we have partnered with Hokodo to bring you a safe and convenient way to order brand new products today and then paying in 30 days, helping your cash flow.

Hokodo is a digital payments provider that allows businesses like yours to access 30 days payment terms at checkout, with no extra cost to you or your business.

Still not sure, please see our frequently asked questions below:


GENERAL


What is B2B Buy Now, Pay Later?


Buy Now, Pay Later lets you purchase and receive the stock, equipment, or materials you need for your business, without having to pay any of the cost for 30 or 60 days.



What is Hokodo?


Hokodo is a digital payments company and Europe’s leading provider of Buy Now, Pay Later solutions for B2B e-commerce. By partnering with Hokodo, we are able to offer payment terms to the majority of our customers, while protecting everyone from risk.



So it’s like Klarna or Clearpay for B2B?


Yes! It’s a very similar concept.



Which countries can Hokodo's payment plans be accessed in?


Currently, Hokodo’s payment plans can be accessed by buyers in the UK, France, Belgium, the Netherlands, Germany and Spain.




QUALIFICATION


Can I use Hokodo?


Hokodo finance is available for limited companies and sole traders subject to status and credit checks. These checks do not impact your credit score.



How long will I have to wait for approval?


Most of the time, Hokodo can approve your business for payment terms in less than a second. Occasionally, when a manual review is required, it can take longer.



How do you determine my credit limit and payment terms?


We use the name and address of your business to conduct a credit and fraud risk assessment, using a range of sources. This does not impact your credit score.



Does Hokodo affect my credit score?


Our credit and fraud checks do not impact your credit score. If your invoices are paid on time, your credit score will not be affected.



Do I need to sign up to use Hokodo?


No, you can use Hokodo via your account with us. You don’t need to take any action before selecting your payment terms at checkout.



What’s the maximum amount I can spend on one transaction with Buy Now, Pay Later?


We can extend instant credit terms on orders up to the value of £20,000 or €25,000. Above that, Hokodo’s credit analysts will need to run a manual review.



PAYMENTS


How can I pay for my order?


You can pay for your purchase using your usual method, such as credit card or direct debit.



Can I settle my outstanding balance earlier than the date set out in my payment terms?


Yes, you can settle your payments early by card or bank transfer. Contact support@hokodo.co and their customer support associate will provide you with the details you need to do this.



What happens if I don’t pay my invoices in time?


Once your invoice is past its due date, Hokodo will begin the dunning process. They will attempt to contact you by email and telephone. If necessary, a collections agency will become involved.



Can I pay in instalments?


Currently, Hokodo does not offer instalment payment plans.



Can I place an order using BNPL one day, and then place another BNPL order a few days later?


You can place as many orders as you like using our solution, provided you do not exceed the credit limit of your account and keep up with any due payments.



Can I still access Hokodo’s solution if I am behind on my payments?


No. Customers who have unpaid invoices with Hokodo cannot place any new orders using the Hokodo payment method until that debt has been cleared.

More from Pricing & Payment
What does POE mean?
What Payment methods do you offer?
How can I order online but pay via BACS transfer?
Do you have an RRP (Recommended Retail Price?)
What does priced per design mean? Is this for a set?
Are bulk orders discounted?
Hokodo, Completing your online verification

Can't find what you are looking for?